White Mountains Solar’s Return & Refund Policy
Thank you for shopping at White Mountains Solar. In the case that you are not entirely satisfied
with your purchase, we would like to help.
To instigate the return, refund, or exchange process, follow the steps below.
Merchandise, except for products that were specially ordered and/or assembled for the
customer, may be returned within 30 days of the receipt of the product. All returns are subject to
a 15% restocking fee.
For an eligible return the item must be in the same condition in which you received it- including
all original packaging and with the tag intact. You must also have the receipt or proof of
Used items, damaged items, cut wire and cable, special order items, custom built items,
clearance items, and custom built D.I.Y. Kits are non-returnable.
We are unable to accept returns without the original packaging or proof of purchase.
Upon returning the item, our staff will inspect the product to determine whether it is in a
condition worthy of return and a refund. Once received, we will notify you of the state of your
return and the status of its inspection.
If the item is approved for return, we will initiate the refund process. A refund will be credited to
the original credit card/ payment method used for the purchase.
Your account will be credited within 10 business days.
Should you wish to exchange your item for another product or store credit, the amount of the
original purchase can be used for the exchange.
If the item being exchanged is of greater value than the original purchase, you will need to pay
the difference. If the item being exchanged is of lesser value than the original purchase, the
difference will be credited to your account.
Should you need to contact White Mountains Solar directly,
you can reach us at 928-251-0114
or visit our website
For in person help, please visit us at our store 1801 E.
Deuce of Clubs Show Low, AZ 85901.
White Mountains Solar operates as a DBA of Dat3 Arizona Electrical License CR-11 R.O.C.297633. White Mountains Solar maintains full liability insurance and bonds required by the State of Arizona for Licensed Contractors. White Mountains Solar may also contract with other Arizona Electrical licensed contractors at times with their own R.O.C. but they are contracted to work under White Mountains Solar R.O.C. for all White Mountains Solar jobs..RETURN POLICY